At Plants for all Seasons, we stand behind the quality and vitality of every plant we deliver, which is why we proudly offer a Live Delivery Guarantee. This commitment means that we guarantee your plants will arrive at your doorstep in healthy, thriving condition. We understand the importance of receiving your plants in the best possible state, ready to enhance your space from the moment they arrive. With Plants for all Seasons's Live Delivery Guarantee, you can shop with complete peace of mind, knowing that your green investments are protected from our nursery to your doorstep.
Due to the sensitive and breakable nature of our products, it's understandable that damages may occur despite our meticulous packaging methods. If you find that your plant or pot has arrived in a less than satisfactory condition, please reach out to us at hello@plantsforallseasons.co.uk within a month of your delivery date. When contacting us, please provide your order reference, alongside a photo clearly showing the damaged item and its packaging, including the delivery label. We are committed to resolving such issues by offering a refund or a replacement, depending on the availability of the item in question.
We are unable to accept returns that are not related to damage because plants are inherently perishable and delicate. It's also worth noting that the plant you receive may slightly differ from the images displayed on our website. This variation is natural, given that each plant is unique and subject to seasonal growth changes.
At Plants for all Seasons, we recognise the critical role our courier partners play in ensuring the safe and secure delivery of your plants. We collaborate exclusively with leading courier services, renowned for their reliability and exceptional handling practices, to ensure your plants arrive in perfect condition. Our partners are carefully selected based on their commitment to timely deliveries and their proven track record in transporting delicate items with the utmost care.
At Plants for all Seasons, our commitment to the environment extends to every aspect of our operations, especially in how we deliver your plants. We take pride in our bespoke, eco-friendly packaging, meticulously designed for the safe transport of live plants. Our innovative packaging solutions are crafted from sustainable materials, ensuring that your plants are not only secure but also that their journey from our nursery to your home treads lightly on the earth. This thoughtful approach minimises stress on the plants and reduces waste, aligning with our mission to promote a greener, more sustainable future.
This is our large houseplant box, containing 2 rescue houseplants ranging from 1mtr to 1.6mtr in height
At Plants for all Seasons, we take sustainability seriously. Our packaging is 100% recyclable and uses recycled material, however imperfect plants are often composted as they need TLC to get back to their best.
We've partnered with Sarah Gerrard Jones @Theplantrescuer to give these plants a home through the introduction of our Plant Rescue Boxes.
There are 4 boxes to choose from..
Each box will contain multiple plants that would otherwise be composted. Each plant will have some form of issue which could be cosmetic damage, cut leaves, pest damage, cold issues but is recoverable through some TLC.
The exact number & size of plants will vary day by day. As an example, some days we may have a few larger plants for the rescue boxes, and other days it may be made up of lots of smaller plants.
Important note. These are plant rescue boxes and are non refundable. Pests may be present due to the weakened state of the plant and we always advise checking and quarantining any rescue plants.