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- Most Asked
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- Terms & Conditions
Most Asked
Ordering and Payment
Shipping & Delivery
Product and Quality
Customer Support and Resources
Terms & Conditions
No, we do not have a minimum order requirement. We are happy to accommodate orders of any size. For smaller orders, we utilise DHL for delivery, ensuring prompt and reliable service. For larger orders, we deliver directly via courier on CC trolleys to maintain the integrity and quality of your items.
We handle all paperwork, importing requirements, and fees to ensure everything runs smoothly. As a wholesale customer, you don’t need to worry about any aspect of the importing process. Our fees are transparent: you only pay the price of the plants on the wholesale platform, plus VAT and shipping from our UK nursery to you.
Our plants come from some of the best growers in the UK, Holland, Germany, Denmark and Belgium.
If you order 1 CC trolley of plants or more, we will use a specialist horticultural courier to deliver them. These are delivered direct on a CC Trolley which needs to be returned to the driver. This type of delivery is by far the most economical, costing between £60 - £80 per trolley depending on your location in the UK
If your order is only a couple of trays of plants, we will use DHL and deliver them in the same boxes we use for our retail customers. DHL charge £6 per box which we can approximately fit 1 tray of plants per box. If you would like to find out exactly how many boxes for an order, please contact us and we can let you know. Our email is - wholesale@plantsforallseasons.co.uk
All our plants are inspected for quality prior to leaving us. However, if there is an issue, we need to be notified within 48 hours of delivery. We will then organise a return and replacement of the plants.
Placing a wholesale order is easy. Simply login (Once Registered), browse our online catalogue, select the plants you need, and add them to your cart. Once you’ve made your selections, proceed to checkout and follow the prompts to complete your order. If you have any questions, our customer service team is available to assist you.
No, we have no minimum order quantity for wholesale purchases
We accept a variety of payment methods for wholesale orders, including credit cards, debit cards, bank transfers, and PayPal. For large orders, we can also arrange for direct invoicing. Please contact our sales team for more details on payment options.
Currently, we ship wholesale orders within the UK only.
To become a registered wholesale customer, you will need to provide some basic business/ personal information. Once your account is approved, you will have access to wholesale pricing and the ability to place bulk orders.
Yes, we can provide custom quotes for large or special orders based on your specific requirements. Contact our sales team with the details of your order, and we will work with you to provide a competitive quote.
Our plants are carefully packaged to ensure they arrive in perfect condition. Small orders are sent via DHL and larger orders of 1 Trolley or more are delivered via direct courier
Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the delivery status of your order in real time.
Once your order has been confirmed, it will be imported and arrive with us on the following Wednesday/ Thursday, Defra inspect the next day and we dispatch first thing on Monday.
We offer a diverse range of houseplants at wholesale prices, including succulents, ferns, tropical plants, cacti, and flowering indoor plants. Our selection is perfect for nurseries, garden centres, and interior designers looking for quality plants in bulk.
We strive to ensure that all plants arrive healthy and undamaged. However, if you do receive a damaged or unhealthy plant, please contact us within 48 hours of delivery. We will work with you to resolve the issue, which may include a replacement or refund.
Yes, we offer a satisfaction guarantee on all our wholesale plants. If you’re not satisfied with the quality of the plants you receive, please contact us within 48 hours, and we’ll do our best to make it right.
If you’re looking for specific plants that are not listed on our website, please reach out to our sales team. We have extensive industry connections and may be able to source the plants you need.
All our plants undergo rigorous quality checks by Defra. We work closely with our growers to ensure that the plants meet the highest health and quality standards however on occasion some pests may get through checks. Please let us know if you experience any problems.
We only accept returns on wholesale orders related to delivery damage. Please notify us within 48 hours of receiving your order to arrange for a return or exchange. Plants must be returned in their original condition.
We are committed to sustainability and source our plants from growers who use eco-friendly practices. This includes responsible water usage, minimal chemical treatments, and sustainable farming techniques to ensure the health of the environment and the plants.
We update our inventory daily to reflect the latest availability from our growers. Check our website frequently for new arrivals and seasonal specials.
Unfortunately no, all our wholesale plants come direct from growers in europe as you order them, so viewing before purchase is not available
Yes, our expert team is available to provide customised advice based on your specific needs. Whether you need help choosing plants that thrive in certain environments or advice on creating an attractive display, we’re here to help.
Yes, we offer a range of plant pots and accessories that can be purchased alongside your wholesale plant order. Our selection includes various styles and materials to complement your plants and suit different decor preferences.
Yes, we offer the option to set up recurring orders for businesses that require regular deliveries of fresh plants. Please contact our sales team to arrange a subscription service that meets your needs.
Our customer support team is available to assist you Monday through Friday, from 9 AM to 6 PM. You can reach us via, email, or social media during these hours.
Terms and Conditions for Wholesale Plant Purchases from Plants for All Seasons
1. Introduction
Welcome to Plants for All Seasons. By placing an order on our wholesale platform, you agree to the following terms and conditions. Please read them carefully before making any purchases.
2. Ordering Process
Dynamic Listings: The wholesale platform is linked directly to growers in Holland, and as such, listings will change constantly throughout the day without warning. Once a product is added to the basket it is free from change.
Basket Management: Plants added to your basket are automatically ordered from the relevant growers. Only add items to the basket that you wish to purchase. You may have a period during which you can delete items from the basket, but once the grower has confirmed the order, they are locked in and cannot be cancelled.
Order Timings: The wholesale platform allows customers to choose from the next available dates of dispatch. These dates are the dates the plants are imported into the UK and not the date of dispatch to the customer directly. Orders will reach our nursery the day after import and are finally dispatched to the customer the following day.
Order Confirmation and Invoicing: Orders will be invoiced upon receiving order confirmation and must be paid within 24 hours. Payment requests and invoices will be emailed to the customer and contain a link to pay online.
3. Payment Terms
Payment Deadline: All orders must be paid within 24 hours of invoicing. This is due to the complex procedure of importing plants into the UK. Failure to pay within this period will result in a ban from the wholesale platform.
Payment Methods: Payment requests and invoices will contain a link to pay online.
VAT and Shipping: All prices on the webshop are exclusive of VAT, which will be applied along with shipping when invoiced. VAT invoices are available upon request.
4. Delivery
Shipping Partners: We use DHL next day service for smaller wholesale orders and direct couriers for larger orders.
Delivery Fee: We charge a delivery fee between £60 - £80 for trolley delivery depending on location and £6 per box for smaller orders. This allows us to take into account the varying order size and multiples of packaging and delivery fees needed to safely and securely deliver plants.
Delivery Times: Delivery times may vary based on the destination and the size of the order. Specific delivery estimates will be provided upon order confirmation.
5. Cancellation and Returns
Order Cancellation: Once ordered, plants cannot be cancelled. Ensure that you only add items to your basket that you intend to purchase.
Returns and Refunds: As plants are perishable items, we do not accept returns or provide refunds unless there is a quality issue that is reported within 24 hours of delivery. In such cases, please contact our customer service team with photographic evidence of the issue.
6. Quality and Availability Plant Quality: We strive to provide the highest quality plants. However, due to the nature of our products, variations in quality and appearance may occur.
Availability: Plant availability is subject to change based on grower supply. In the event that a plant becomes unavailable after an order is placed, we will notify you as soon as possible and offer alternatives or a refund.
7. Customer Obligations
Accurate Information: Customers must provide accurate and complete information when placing an order, including delivery details and contact information.
Compliance: Plants for all Seasons will take care of all import and DEFRA paperwork as part of the service offered.
8. Liability
Limitation of Liability: Plants for All Seasons will not be liable for any indirect, incidental, or consequential damages arising from the use of our platform or the purchase of our products.
Force Majeure: We will not be responsible for any delays or failures in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or transportation disruptions.
9. Modifications to Terms and Conditions
Plants for All Seasons reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
10. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at hello@plantsforallseasons.co.uk.
By using our wholesale platform and placing an order, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.