At Plants for all Seasons, we stand behind the quality and vitality of every plant we deliver, which is why we proudly offer a Live Delivery Guarantee. This commitment means that we guarantee your plants will arrive at your doorstep in healthy, thriving condition. We understand the importance of receiving your plants in the best possible state, ready to enhance your space from the moment they arrive. With Plants for all Seasons's Live Delivery Guarantee, you can shop with complete peace of mind, knowing that your green investments are protected from our nursery to your doorstep.
Due to the sensitive and breakable nature of our products, it's understandable that damages may occur despite our meticulous packaging methods. If you find that your plant or pot has arrived in a less than satisfactory condition, please reach out to us at hello@plantsforallseasons.co.uk within a month of your delivery date. When contacting us, please provide your order reference, alongside a photo clearly showing the damaged item and its packaging, including the delivery label. We are committed to resolving such issues by offering a refund or a replacement, depending on the availability of the item in question.
We are unable to accept returns that are not related to damage because plants are inherently perishable and delicate. It's also worth noting that the plant you receive may slightly differ from the images displayed on our website. This variation is natural, given that each plant is unique and subject to seasonal growth changes.
At Plants for all Seasons, we recognise the critical role our courier partners play in ensuring the safe and secure delivery of your plants. We collaborate exclusively with leading courier services, renowned for their reliability and exceptional handling practices, to ensure your plants arrive in perfect condition. Our partners are carefully selected based on their commitment to timely deliveries and their proven track record in transporting delicate items with the utmost care.
At Plants for all Seasons, our commitment to the environment extends to every aspect of our operations, especially in how we deliver your plants. We take pride in our bespoke, eco-friendly packaging, meticulously designed for the safe transport of live plants. Our innovative packaging solutions are crafted from sustainable materials, ensuring that your plants are not only secure but also that their journey from our nursery to your home treads lightly on the earth. This thoughtful approach minimises stress on the plants and reduces waste, aligning with our mission to promote a greener, more sustainable future.
Light: They generally prefer bright, indirect light. Some direct morning sunlight can be beneficial, but protect them from the intense midday sun to prevent leaf scorching.
Water: Wait for the top inch of soil to dry out before watering thoroughly. Overwatering is a common issue, so ensure you provide well-draining soil and avoid letting the plant sit in water.
Humidity: Most Hoyas appreciate higher humidity but will adapt to average household humidity levels. If leaves appear to shrivel or if the plant seems stressed, consider increasing humidity through misting or using a humidifier.
Temperature: Typical room temperatures between 60°F (15°C) and 85°F (29°C) are ideal. Protect your Hoya from sudden temperature drops and drafts.
Soil: A fast-draining potting mix, such as a mix of regular potting soil, perlite, and orchid bark, works well.
Feeding: During the growing season (spring and summer), feed your Hoya with a diluted, balanced liquid fertilizer every 3-4 weeks.
Pruning: While not strictly necessary, pruning can help shape the plant or encourage bushier growth. Remember that Hoyas bloom on old growth (on structures called peduncles), so avoid cutting these if you want future flowers.
Propagation: Hoyas are commonly propagated through stem cuttings. Take a cutting with a few nodes, let it dry for a day, and then root in water or soil.
Pests: Watch for pests like aphids, mealybugs, spider mites, and scale. If detected, treat the plant with insecticidal soap, neem oil, or an appropriate pesticide.
Given the vast diversity of Hoya species and hybrids, it's always a good idea to do some additional research or consult with a specialist nursery or Hoya community for specific care details of lesser-known varieties or cultivars.